Care Center


Care Center - Carpet Cleaning in Gwalior We undertake cleaning of all types of carpets and rugs, whatever make, size, origin or condition. Our team is skilled in cleaning wool, silk, wool/silk blends, cotton and synthetic carpets. We only use top quality detergent based or organic products for our cleaning services. We guarantee the removal of extensive, stubborn build-up of dirt and soil in your carpets and rugs. We use Eco-friendly products in our cleaning methods. You can trust our company for all your carpet and rug cleaning requirements as we have over 35 years of experience, and offer the most comprehensive Oriental carpet cleaning service in Gwalior We specialize in the cleaning of hand-made carpets and rugs from India, Persia (Iran), Turkey or from any other Tribal region in the world. And these could be new, antique or semi-antique ΓΆ€“ no matter what kind, we will do the job! Usually we clean carpets and rug in 7 to 10 days time depending on the quantity, sizes, condition and weather. Moreover we do all this at most reasonable and realistic prices. We are experienced at dealing with the many kinds of problems your carpets may have encountered. To achieve perfect and safe cleaning results, your carpets will be tested for color fastness before we wash them. If your carpet fails the test, and the colors are likely to bleed, then we will use special methods like dry cleaning. Before we start the process we will check to see if there are areas on the carpet that is more soiled, or if there are any stains on the carpet. If so, we pre-treat these areas and inform you about the process. We are experts at removing stains, using many different special products, but please understand that not all stains can be removed, as they may have permanently changed the colors of the fabric, particularly wool. In general most carpets and rugs go through the following cleaning process
  • First, as much dust as possible is removed from the carpets, by putting them through a special carpet duster. Then the carpets are washed by hand, and depending on the type, completely submersed and soaked in water. Depending on material and condition, all carpets are cleaned using different products. The carpets are then rinsed carefully front and back. After this thorough cleaning, the carpets are put through a special roller wringer, which gives them a final rinse and removes as much water as possible, in order to facilitate the drying process. The carpets are then hung to dry in a warehouse drying room.
  • All the products are work of art and are entirely hand-made handcrafted product of Gwalior madhya pradesh, India that has been painstakingly created using the finest handpicked natural fibers and dyes. As you are already aware that this is indeed a lifetime purchase, nonetheless it is in your hands to ensure that it is certainly so and can thus become a treasured and precious part of your family heirloom that can be cherished for years to come.
General Washing & Maintenance Instructions:
  • To be dry-cleaned or steam cleaned or hand washed only.
  • Use only cold or lukewarm water and carpet shampoo for scrubbing with the help of a cotton swab or a sponge.
  • Do not use strong detergents or solutions with concentrated alkaline contents.
  • Avoid drenching the entire carpet and dry the back of the carpet first if and when soaked.
  • Avoid direct sunlight on the carpet
  • Please Vacuum or Hoover the carpet along with the pile of the carpet and never against the pile (I.e. Only in one direction).
  • As the carpets are Moth proof hence do not use any naphthalene balls or anything similar for storage purposes.
Walk on Your Rug Barefoot The best way to keep a rug clean and long lasting is to keep it from getting dirty. Removing your outdoor shoes when you enter the house is an easy way to add years to the life of your rug, and to decrease the expense of professional cleanings. Bare foot, clean slipper or sock footed traffic is much kinder to your rug than hard soled or high-heeled shoes. Leaving your outdoor shoes at the entrance to you home tracks in much less dirt. Having several pairs of clean cotton slippers in different sizes for your guests will encourage visitors to relax and feel at home while protecting your carpets. And don't forget to
  • Vacuum regularly
  • Remove spills immediately
  • Professionally clean (for residential use: once every year or two)
Basic Directions For Stain Removal To remove stains and add to the beauty and life of your carpet use the following instructions in order. Removal of most common stains is easiest if attended to promptly. Apply cleaning materials directly to the stain. Allow to stand for ten seconds and then blot, do not wipe. Always test for color fastness on an inconspicuous spot on the carpet.
  • Remove excess soil promptly by blotting or scraping with a dull edge first. The back edge of a butter knife works well.
  • Do not wipe stain. Always blot gently with an absorbent clean white cloth.
  • Avoid getting the carpet too wet.
  • When dry, gently brush to restore pile.
  • Some stains are difficult to remove and you may need to repeat the process several times.
  • Some stains are permanent and must be removed with the help of a professional carpet cleaner.
Removing Tea/Coffee Stains
  • Mix one teaspoon of a neutral detergent, ( a mild detergent containing no alkalis or bleaches), with one cup Luke warm water. Blot with clean white cloth dampened with this solution.
  • Mix one third cup of white household vinegar with two thirds cup of water. Blot.
  • Blot with a sponge with clean water.
How to Determine if Your Rug Needs a General Cleaning?
  • While lifting a corner of the rug, kick the back of the rug briskly. If a cloud of dust flies out of the pile, the rug is dirty and needs cleaning.
  • If your hand becomes dirty after rubbing the pile vigorously for five to ten seconds, the rug needs cleaning.
  • With the pile facing you, fold a part of the rug back on itself so that the pile opens along a line of knots. Look down into the pile at the foundation of the rug. If the warp and weft look dirty, or you can see dirt deep where the vacuum can't reach it, the rug needs cleaning.
How to Find a Qualified Carpet Cleaner? Do not trust just any cleaner with your fine rugs. In order to find a qualified expert you can try several approaches. If there is a dealer of fine oriental carpets in your area inquire as to who they recommend to their customers. You can approach a museum and inquire about who they trust. You can find a carpet cleaner through the "Yellow Pages" or the Internet, but always ask for references and take the time to call several past customers to see if they were satisfied. General Tips for all Cashmere products
  • Do not wear the same garment frequently, allow the garment two or three days' rest after one day's wearing.
  • A silk scarf goes well with cashmere top and cardigan, to put it between your cashmere top/cardigan and your neck will also prevent powder or other cosmetics stains.
  • Do not wear the garment next to rough clothing, metal necklace, bracelet, belt and rough leather such as crocodile leather bags. Dress up your cashmere with silk scarf and pearl accessories instead of accessories with rough surface.
  • Pilling is caused by abrasion during regular use, it often develops on elbows, on the seat of skirts, and in areas rubbed by a bag or briefcase, even seat belt. Soft, fuzzy surfaces are more susceptible than others. So for cashmere and silk/cashmere, it is normal when pilling develops in some areas after times of wearing.
  • To avoid pilling, it is important not to rub the garment with rough clothing, metal accessories, bags and all kinds of belts. In case you can not avoid the belts such as seat belts, cover your garment with a silk or synthetic fibers scarf, make sure it is the smooth surface that is next to your garment.
  • To remove pills, just manually pick them off. Do not rub and brush the garment.
Feedback We highly value the precious feedback, suggestions or grievances received from our customers and therefore we would immensely appreciate your response for our products that you have purchased and the related service pertaining to the same for further improvements in our organization.For any queries or comments please e-mail us and we will be glad to assist you.


Contact Us

Navratan Carpets Pvt Ltd

Sanda Baba Ki Bagiya, Gali No.-1, Opp. Sun Shine Tower, Laxmiganj, A. B. Road, Lashkar, Lashkar, Gwalior, Madhya Pradesh - 474001, India

Mobile : +91-9644218415

Phone : +91-751-2425662

Call Us : 08042754791



Looking for Product Name ?